Help Center
How can we help?
Search our library or browse by category. Still stuck? Open a support ticket.
Getting Started
Create your account, verify your identity and understand the platform.
Renting Guide
Everything a tenant needs from search to move-in day.
Landlord Guide
List, verify and manage your properties on RentGuard.
Property Verification
How we make sure listings are real and accurate.
Inspections
Booking, attending and confirming property inspections.
Lease Agreements
How leases are drafted, reviewed and signed.
Payments
Paystack Split Payments, escrow and settlement.
Refunds
When and how you get your money back.
Disputes
Raise, evidence and resolve issues.
KYC Verification
Identity verification for tenants and landlords.
Security Tips
Keep your account and money safe.
Frequently Asked Questions
Quick answers to the most common questions.
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